Payment Policy

Relevant standard - Support-oriented provision: gocontigo presents and settles all checkout amounts in United States dollars (USD), with taxes collected as applicable law requires.

About Credit/Debit Card

How we apply this - Verified coverage: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Payment approval and protection

Policy in practice - Documented response: We rely on Shopify and payment partners for encrypted transaction processing, authorization, and applicable fraud screening.

Declined transactions and credits

Service note - Concise method: Customers should contact their bank about an unresolved decline. Any approved refund is issued to the payment source used for the order within 5-10 business days.

Merchant identity and contact details

Store process - Responsive requirement: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobay.shop

Phone: 512-603-2373

Physical and return address: 2212 Short St, Fort Wayne, Indiana, 46808, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).