Shipping Policy

Customer outcome - Service-led timing: gocontigo serves the United States only and does not charge customers for standard shipping on US orders.

Shipment tracking

Practical detail - Accessible clarification: Customers receive tracking information once the shipment enters the carrier network, although activation may not be immediate.

Address corrections and cancellation

Store responsibility - Detailed application: If a US address needs correction, notify us before dispatch. Cancellation remains possible before shipment only.

Processing and transportation estimates

How we apply this - Reliable approach: The published schedule consists of 1-2 business days for processing plus approximately 4-6 business days for carrier delivery.

Taxes

Applicable procedure - Documented practice: The checkout collects taxes only as required under applicable law.

How to reach the merchant

Process overview - Careful requirement: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobay.shop

Phone: 512-603-2373

Physical and return address: 2212 Short St, Fort Wayne, Indiana, 46808, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).